"Hi, I have a query. While restoring iPhone backup, I was stuck with 'iPhone backup corrupt or not compatible' error. It says 'iTunes could not restore the iPhone (my name) because the backup was corrupt or not compatible with the iPhone that is being restored'. I have no idea about this. Can you please tell me how I can fix it?" ----From an iPhone User
iTunes is the most commonly used tool for many iOS device users whenever it comes to backup or restore their devices. However, we can’t tell when a problem can occur and make the process not smooth as expected. This error message saying "backup was corrupt or compatible" can not only occur when restoring iPhone, but also when you are backing up your iPhone. Also this error can happen to the other iOS devices such as iPhone 8, iPhone X, iPad, iPod touch as well.
This time, we are going to explain to you what to do when iPhone backup gets corrupt or not compatible when restoring or backing up using iTunes. First, we would like you explain why this error occurs.
1. Why Is iPhone Backup Corrupt?
2. How to Fix Corrupt iPhone Backup When Backing up iPhone
3. How to Fix Corrupt iPhone Backup When Restoring iPhone
Why Is iPhone Backup Corrupt?
While making backup through iTunes, there is a possibility of invisible errors. In other words, sometimes, some error occurs due to unknown reasons and iTunes just doesn't notify you, but in fact these errors hinder the backup process. When you think you have made a successful backup, you become wrong since the hidden error didn’t let you do it properly.
Another reason could be compatibility problem. For instance, suppose you have upgraded your device to the latest iOS and then made a backup. Now, you have want to restore the backup to an old device running an old iOS. iTunes won’t allow you to restore the data you backed up to that device.
How to Fix Corrupt iPhone Backup When Backing up iPhone
There are 2 ways to fix this problem. You can check the detailed explanation below
Way 1: Delete the Backup and Back up Again
First thing you need to try when iPhone backup corrupt or not compatible error pop-up is to delete the old backup that you made earlier and then try to make another backup once again using iTunes. For deleting, follow the given steps.
Open iTunes on your PC and go to Tunes option on upper left corner.
Choose "Edit" and then "Preferences". Now, select "Devices" and look for the device name.
Subsequently, look for that corrupt or incompatible backup and select it.
Hit the "Delete Backup" button followed by clicking on "Delete".
Now, backup your data again. Go back to iTunes main window. Click iPhone icon. In the Summary section, click "Back Up Now". Wait for a while until it finishes. We recommend that you update your iTunes to the latest version before doing anything.
Way 2: Use an iTunes Alternative to Selectively Backup iPhone (Free)
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